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The other day I did a workshop for healthcare workers who work in a variety of jobs in US hospitals.  When we discussed workplace problems,  bullying emerged as a central […]

  Several weeks ago, a physician friend told me a “surprising”  story—as he put it — that illustrates what can happen when Team Intelligence training is part of workplace socialization […]

Yesterday I went to the Chase Bank in Berkeley to open a new account.  I walked in and told the teller what I needed to do and she politely asked […]

Last summer, I attended a fascinating conference put on by CAE Healthcare, a company that specializes in healthcare simulation and that is part of CAE, the largest aviation simulation company [...]

I just wrote this oped which is being sent out by the Progressive Media Project and has been published in a number of newspapers.  Here’s one from the Merced Sun-Star. […]

It is National Patient Safety Awareness Week and we need to be aware of a serious patient safety problem. That is the failure of many health care professionals to understand […]