The LensCrafter on My Corner and the VA

Just posted this on Beyond Chron

VHA Must Not Outsource to LensCrafters

by Suzanne Gordon on May 30, 2017


 “We make eyeglasses for our veterans. Last time I checked, every shopping mall in America has a place where you can get glasses in an hour. I don’t care about making eyeglasses. I care about getting that veteran his prostheses.” New York Times

As a 71- year-old civilian and non-veteran, I don’t rely on my local veterans hospital for help with an artificial limb.  But, like many, VHA patients of my generation or younger, I do need vision and hearing care.  So when Trump Cabinet Secretary David Shulkin suggested recently that ‘ There’s A LensCrafters On Every Corner that could just as effectively deliver optometry services, and that the VHA should eliminate its audiology services, ’ I was well positioned to become a secret shopper who could market test this out-sourcing possibility.  Read More

Leave a Comment