“We make eyeglasses for our veterans. Last time I checked, every shopping mall in America has a place where you can get glasses in an hour. I don’t care about making eyeglasses. I care about getting that veteran his prostheses.” New York Times
As a 71- year-old civilian and non-veteran, I don’t rely on my local veterans hospital for help with an artificial limb. But, like many, VHA patients of my generation or younger, I do need vision and hearing care. So when Trump Cabinet Secretary David Shulkin suggested recently that ‘ There’s A LensCrafters On Every Corner that could just as effectively deliver optometry services, and that the VHA should eliminate its audiology services, ’ I was well positioned to become a secret shopper who could market test this out-sourcing possibility. Read More