Since writing my rant on SBAR last week, I want to pursue the issue of standardization of communication in healthcare. As I said in my earlier post, many patient safety […]
The other day I was interviewing a physician who is an expert in patient safety and who teaches medical students and residents at a major teaching hospital. We were discussing […]
Last week, my co-author of Beyond the Checklist Patrick Mendenhall and I attended a TeamSTEPPS training at the University of Washington in Seattle. TeamSTEPPS, for anyone who doesn’t know [...]