The other day I was interviewing a physician who is an expert in patient safety and who teaches medical students and residents at a major teaching hospital. We were discussing […]
by Suzanne Gordon & Patrick Mendenhall As we have gone around the country discussing our book Beyond the Checklist: What Else Health Care Can Learn from Aviation Teamwork and Safety, […]
Several weeks ago, a physician friend told me a “surprising” story—as he put it — that illustrates what can happen when Team Intelligence training is part of workplace socialization […]
I met Michelle Swift at a performance of our play Bedside Manners that I put on recently for the Utah Society of Risk Management. Michelle is an RN and attorney […]
Thought people would like to see this review that appeared on Amazon. By R. M. Ostenson Format:Paperback|Amazon Verified Purchase I have survived in flying a private plane for many decades… [...]
On August 5, the Sorry Works! Blog and linked in posted an offering asking “Aviation and Medical Errors…This Hand Being Overplayed?” The author, wrote that, “I seriously [...]
When we discuss the feasibility of team training in health care, many medical professionals insist that the aviation safety model can never be applied to the healthcare workplace. Why? Because [...]
One of the greatest accomplishments of the Aviation Safety Model (ASM), Crew Resource Management (CRM) has been the creation of what Schein and Bennis and Edmondson have called [...]
News that hospital patients in Minnesota are no safer today than a decade ago comes as no surprise to those trying to reduce medical errors and injuries. The drive to […]
Last Tuesday, I took a United Airlines flight from San Francisco to Philadelphia. It was a beautiful day and happily the flight was on time, boarded smoothly, and the doors […]