Is It Dirty or Clean — MoreMarch 26, 2013I have told the story about the supposedly clean IV pump in the dirty utility room — see previous post — to a lot of people over the course of […]
Dirty or Clean? Why Health Care Need to Learn from AviationMarch 24, 2013In their book Managing the Unexpected: Assuring High Performance in an Age of Complexity, Karl E. Weick and Kathleen M. Sutcliffe outline the characteristics of a High Reliability Organization [...]