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I wrote this essay years ago, but have been thinking about the issue alot during these difficult times.  As we face this coronavirus crisis, some people are jumping in, working […]

Why Introductions Matter Is a New Post I did at the BMJ The BMJ Suzanne Gordon: Why introductions matter 13 Sep, 16 | by BMJ The other day, I was […]

In our book Beyond the Checklist: What Else Healthcare Can Learn from Aviation Safety and Teamwork and in an essay on “Teams, Teamwork, and Team Intelligence” that I did for […]

I’ve been thinking a lot more lately about the concepts of Emotional Intelligence and Team Intelligence, which is something I’ve written about in First Do Less Harm: Confronting the [...]

I have spent a lot of time watching doctors and nurses and other health care workers and professionals function in hospitals and other health care settings.  The very first thing […]