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On Monday, my husband and I flew back to San Francisco from Boston after a two week visit.  As we were sitting in the airport waiting for our 4:13PM flight […]

Yesterday I went to the Chase Bank in Berkeley to open a new account.  I walked in and told the teller what I needed to do and she politely asked […]

Finally, the Studer Group and all the high priced consultants that are trying to fool patients and their families into believing that healthcare institutions are “patient-centered” [...]