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    Category

    Tag Archives for: "patient satisfaction"

    Another Interesting Experience in the Friendly Skies

    August 29, 2014

    On Monday, my husband and I flew back to San Francisco from Boston after a two week visit.  As we were sitting in the airport waiting for our 4:13PM flight […]

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    What Does Going to the Bank Have to Do with Patient Engagement

    March 14, 2014

    Yesterday I went to the Chase Bank in Berkeley to open a new account.  I walked in and told the teller what I needed to do and she politely asked […]

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    A New Challenge for Studer Group and all the Hospital Smile Consultants

    August 21, 2013

    Finally, the Studer Group and all the high priced consultants that are trying to fool patients and their families into believing that healthcare institutions are “patient-centered” [...]

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    Recent Posts
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      January 9, 2022
    • Dems Fight to Make VA Health Care Enrollment Easier for New Veterans
      August 25, 2021

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