Did your parents teach you to apologize to people when you did something not quite right (0r very wrong)? Mine did. It seems like these lessons in basic manners are […]
I’ve been writing about teamwork for years but constantly learn more about what it means to be a team leader and member every day. A couple of months ago, I […]
Very quick post from the Oakland Airport. I am sitting waiting for my Soutwest flight to Phoenix. I love Southwest, people seem genuinely to like to work at the airline […]
I wrote this in 2010, but thought it would be worth reposting as people are now considering more about teamwork and effective communication. I think of this everytime I watch […]
A report on January 7th in The New York Times announces what is supposed to be good news. US healthcare spending only rose moderately, or “modestly” as The Times puts […]
Several weeks ago, I was sitting in a local Starbucks. At a table nearby, an older man was talking animatedly with a younger one. An inveterate eavesdropper, I couldn’t stop […]