What Does “Productivity” Mean in Healthcare, Interview with Geoff Annals
I recently spent two great weeks in New Zealand working with nurses in the New Zealand Nurses Organization. New Zealand has a great national, tax supported health care system (more on this in another posting) and nurses have made great strides in the country. Now, however, a new government has been elected and is interested in privatization and marketization. “Productivity” is the new mantra. Here I interview Geoff Annals, chief executive of the New Zealand Nurses Organization about this problematic term.
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There is even more of an issue in measuring nursing productivity in the primary health care sector, as nursing care is so intertwined with the care from other health professionals- particularly GPs, that it is almost impossible to identify specific outcome measurements that can be attributed to nurses. This makes it more difficult for PHC nurses to come from a cost benefit angle when presenting business cases etc. I think NPs in PHC in NZ suffer particularly from this issue. Incidently I see Nurse Jackie hits our TV screens next week! I will be watching with interest at the programme and the feedback! It was great to meet and hear you speak.