http://suzannecgordon.com/team-intelligence-a-much-needed-concept/ Fri, 03 May 2013 12:21:36 +0000 hourly 1 http://wordpress.org/?v=3.4.2 http://suzannecgordon.com/team-intelligence-a-much-needed-concept/#comment-244 Mark Spradley Wed, 23 Feb 2011 17:34:57 +0000 http://www.suzannegordon.com/?p=515#comment-244 I have been a Phlebotomist at a Northern California Hospital for 17 years. I know every housekeeper, aid, transporter, unit assistant and RN in our hospital by name and we all greet each other as we pass. But no doctor at my hospital for 17 has ever made eye contact with me. It is as though only other doctors exist for them. Consequently, I refuse to take verbal orders from them. Let them go through a nurse if they want me to draw a blood test. My wife is the Director of the Information System for the 22 Stanford Hospital laboratories. She says that a directive has gone out to doctors there that within 10 feet of approaching anyone in a hallway they are to make eye contact, and they are to greet the person as they pass, no matter who. This seems like a step in the right direction. The problem at Stanford is that all the Doctors think they are such wonks in their field that it is like being in prison--none of them make eye contact with each other because it is a direct challenge and someone will have to establish dominance. I have been a Phlebotomist at a Northern California Hospital for 17 years. I know every housekeeper, aid, transporter, unit assistant and RN in our hospital by name and we all greet each other as we pass. But no doctor at my hospital for 17 has ever made eye contact with me. It is as though only other doctors exist for them. Consequently, I refuse to take verbal orders from them. Let them go through a nurse if they want me to draw a blood test.
My wife is the Director of the Information System for the 22 Stanford Hospital laboratories. She says that a directive has gone out to doctors there that within 10 feet of approaching anyone in a hallway they are to make eye contact, and they are to greet the person as they pass, no matter who. This seems like a step in the right direction. The problem at Stanford is that all the Doctors think they are such wonks in their field that it is like being in prison–none of them make eye contact with each other because it is a direct challenge and someone will have to establish dominance.

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