About — Click/Watch/Pass It On
Do you want to communicate better with your colleagues and staff? Do you want to improve the care of patients? How about improving your efficiency in your clinical setting? Enhancing provider and staff satisfaction? Harnassing the power of your team to provide population management? Do you want to create a culture in which team members are empowered to speak up about patient safety issues and propose ideas for quality improvement initiatives? And what about providing a vehicle to learn and practice interprofessionally? Huddles do all of this and more. They are, in fact, the hub of interprofessional, team- based care.
The video How to Huddle will not only inspire you to do all of the above, it will demonstrate how to mobilize the power of huddles to create or enhance patient-centered, team-based care. We hope that you will click on the above link, watch it, and then pass it on to your network of colleagues and even friends. I.E. Click, Watch, and Pass It On.
Today, there’s a lot of talk about teamwork and interprofessional education and practice. Much of the education and training in these areas occurs outside of clinical settings. This can lead to a gap between education and practice. The huddle is a way to bring learning about teamwork into the actual healthcare workplace. It’s a vehicle to teach, practice, reinforce, and reflect upon teamwork and interprofessional practice.
If you’re here to learn what huddles are and why they are important, you can just watch the video. If you’re hear to learn how to huddle, you can download some resources that will help you implement and coach huddles or improve your current team processes.
What exactly are Huddles?
Huddles are “structured brief (5-15 minutes) routine (i.e. daily or multiple times a day) face-to-face communication of a team’s full members” (Rodriguez et al. 2014). Content covered during huddles typically includes a) pre-visit planning for scheduled patients, b) strategizing care plans for patients with special or complex needs, c) addressing workflow and communication issues through collective problem solving, and d) insuring awareness of what team members do and what actions are happening on the team and in practice.
Here are some Huddle Resources that will help you get started or advance on the Huddle journey:
Huddle chapter in book
Brief description of huddle coaching
To the many people who helped make this happen including
U.S. Department of Veterans Affairs, Office of Academic Affiliations and VA’s Employee Education System.
We would like to thank the following people (as well as a number of anonymous donors) for contributions that made this film possible.
National Union of Healthcare Workers (NUHW)
Gordon Schiff and Mardge Cohen
David L. Feldman
Excelsior College Press
Earl Dotter and Deborah
Margaret Jordan and Mike Parker
Gail Eierweiss and Jeff Kilbreth
Kathleen Burke and Lou Kern
Hans and Leni Von Blankensee
Lisa Von Blankensee
Kathleen Wimer and Joe Puleo
Dana Beth Weinberg
Gail Leondar Wright